FOCUS
Redefine what a CRM can do to help you find and win business.
How many times have you come into work, sat down, and felt a little confused about where to start your day? You know you have a long list of tasks and to-dos, but it’s not easy to sift through the information and know where to start.
FOCUS is an automotive-specific CRM designed to help you prioritize your most important customers based on profitability. It provides an easy and intuitive dashboard to see every touchpoint with your dealership – all activities, customer and deal information, website interactions, and appointments and service details – so you can move customer relationships forward from anywhere at any time.
Benefits of FOCUS
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Profitable
Focus your attention on customers who are more likely to buy, increasing your dealership’s profit.
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Efficient
Increase employee efficiency with a seamless desktop-to-mobile workflow.
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Insightful
Use real-time data and insights to coach and strengthen employees as they are working with the customer. Never lose a deal again.
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Automated
Take the guess work out of customer communication by utilizing automatic results-based workflows that provide relevant and timely information to both prospects and customers.
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Convenient
Built as part of Reynolds Retail Management System to ensure a seamless end-to-end process, providing a complete picture of your customer from sales to service.
Track and Manage Tasks with Role-Specific Dashboards
Dashboards are personalized based on your job role, allowing you to focus on tasks and measure goals important to helping you and your dealership succeed.
Access Information Anywhere
Sales people can go anywhere with the customer and have all the information they need from their phone, while also being able to communicate with the desk.
Manage Your Service Relationships
Capitalize on service opportunities with your existing customer base and communicate the right message at the right time.
What can you experience:
“The best part about FOCUS for everyone is having everything we need on one screen. Instead of navigating through multiple tabs or windows, FOCUS takes key pieces of information and displays it on the dashboard in real-time.”
Related Resources
3 Must-Have Features to Redefine Your CRM
Redefining CRM: Take Back Control to Wipe Out Inefficiencies
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3 Reasons You Need a CRM in Your Service Drive
