Reynolds and Reynolds Careers

Customer and Product Support Careers

Reynolds is a recognized leader in delivering outstanding customer training and technical support. Join a team that has received a Lifetime Achievement Award from the Service & Support Professionals Association and continues to earn top customer satisfaction scores year-after-year.

Please click on a job title below to view the detailed description.

Title	Location	Brief Description
Business Consultant	Nationwide, NA	The primary goal for this position is to establish an effective professional relationship with customers that will ensure an increase in profits in order to drive reoccurring consulting sales.
Customer Center Demonstration Specialist	Dayton, OH	The Customer Center Demonstration Specialist will facilitate persuasive presentations of Reynolds and Reynolds Solutions to prospects and customers with a focus on delivering value to advance the sales process.
Customer Consultant	College Station, TX	As a Customer Consultant, you will establish a working relationship with 30-40 customers across the United States and become the primary contact point for these accounts.
Customer Installation Professional	Dayton, OH	As a member of the Installation team, you will work closely with internal departments and our customers to assist in the overall coordination and preparation that goes into installing a new product.
Customer Service Representative	Celina, OH	As the Customer Service Representative, you are responsible for entering orders via an order entry program and maintaining the inventory program and dealership profile accounts.
Customer Solutions Professional	Dayton, OH	Reynolds and Reynolds prides itself in its award-winning recognition for customer service. The Customer Solutions Professional interacts with both internal and external customers to maintain this reputation of delivering a high level of customer service.
Customer Solutions Specialist	Multiple Locations	As a Customer Solutions Specialist, you will interact with our customers daily in order to analyze their processes and provide guidance on their overall system utilization.
Customer Solutions Specialist (MAS)	Multiple Locations	The major purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support through the process.
Customer Support Representative	Dayton, OH	As a Customer Support Representative, you will serve as the single point of ownership for dealership computer hardware issues.
Customer Training Professional	Dayton, OH	As a Customer Training Professional you will provide our customers with training on the software solutions that have made us the best in the industry.
Customer Training Professional	Houston, TX	The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.
Customer Training Professional - Traveling Representative	Dayton, OH	The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.
Customer Training Professional - Traveling Representative	Multiple Locations	The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.
Document Solutions Analyst	Dayton, OH	As a Document Solutions Analyst, you will be responsible for creating and revising our electronic Finance and Insurance forms used by our customer accounts.
Industry Relations Liaison	Dayton, OH	As the Industry Relations Liaison, you will be responsible for establishing relationships with the 4,500+ lending institutions that our customers do business with in an effort to acquire lending information for our related software solutions.
Junior Project Manager - Networking	Dayton, OH	As a Junior Project Manager, you will be responsible for conducting market research to understand customer requirements, market trends, competitive products, and emerging opportunities as they relate to specific Reynolds products including DocuPAD, F&I
Manufacturer Integration Project Specialist	Houston, TX	As a Manufacturer Integration Project Specialist, you will design the communications systems that allow dealerships to exchange data with manufacturers.
Network Support Specialist	Dayton, OH	As a Network Support Specialist, you will serve as the single point of ownership for dealership computer hardware and networking issues.
New Product Implementation Professional	Houston, TX	As a New Product Implementation Professional, you will be given our newest products in order to learn and understand them, as well as the launch the product to our early adopting customers and train the internal Service and Support teams.
Parts Counter Representative (Ford or Nissan)	Tampa, FL	With minimal supervision, the Parts Counter Representative is responsible for developing and maintaining the Service Price Guide (SPG) database through extensive parts and labor research.
Product Analyst	Houston, TX	As a Product Analyst, you are accountable for the development of design documents and act as liaison to cross-functional teams including but not limited to, Change Management, Programming, and Call Center.
Product Analyst	Dayton, OH	As a Product Analyst, you will design the communications systems that allow dealerships to exchange data with manufacturers and 3rd parties.
Product Planning Professional	Dayton, OH	As the Product Planning Professional, you will be responsible for the innovation and direction of an assigned product in relation to Naked Lime Marketing.
Software Education Representative	Houston, TX	As a Software Education Representative, you will teach the benefits of Reynolds and Reynolds software to our customers and associates in a classroom setting and over the Internet.
Web Support Consultant	College Station, TX	As a Web Support Consultant, you will be responsible for answering phone calls and assisting customers with software-related issues.
Who's Calling - Support Consultant	College Station, TX	Who’s Calling Support Consultants work with customers over the phone to troubleshoot customer issues and assist with increasing the utilization of their account.