Reynolds and Reynolds
Company
At Reynolds, we are extremely proud of our tradition of providing the highest quality solutions, service, and support. Our customers frequently send us success stories about how our people and products have made their business better. Check out some of our current featured stories to the right.

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RSS Adds Value to Relationship with DMS Provider

"I wanted to take a moment to make you aware of the value Shawn has added to our relationship with Reynolds & Reynolds.

As a former customer of one of your competitors, I was aware of all of the products & features that we knew of and were not utilizing and/or properly utilizing. I'll also add, there were more items that we didn't know anything about. By Shawn spending time in my dealership, we have essentially overhauled our outlook on the way we are treated by our DMS provider.

A few of the items she has brought to light that I am reaping great dividends from:

  • ERA-IGNITE
  • Enhanced accounting integration
  • Reporting that we need through Query Builder and Report Generator
  • Centralized Accounting
  • User security
  • General shortcuts
These are just a few items and are in no way entirely comprehensive of what Shawn has helped us with. We've traveled into F&I, parts, and service to provide general direction, which has yielded great results."

Ed Buckman, Controller
Faulkner BMW
Lancaster, PA