RFID for Service
Greet every service customer by name.
You’re busy. Everyone in your shop is busy. And each time a customer arrives, it feels like it takes forever to gather basic information with a game of 20 questions.
RFID for Service is a radio frequency tag reader that automatically scans and identifies customer's as they enter the service drive. This triggers a pesonalized greeting for the customer and notifies your service advisors of their arrival, including the customer's name and vehicle. RFID for Service streamlines your greeting and write-up process.
Benefits of RFID for Service
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Personalized
Provide a personalized greeting for each customer immediately as they pull into the service drive.
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Immediacy
Reduce customer wait time with automatic notifications to advisors so they can be ready to greet the customer.
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Informed
Start the check-in process with an informed conversation about who the customer is and why they are there.
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Efficient
Quickly identify loaner car returns, simplifying the return process.
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Modern
Enhance your dealership image by modernizing the service experience.
Service Drive Customer Greeting Board
This personalized and customizable screen is a great first impression to give to customers. It’s a win-win for the customer and your dealership. Customers feel important because it highlights their arrival and you can benefit by promoting your dealership’s brand and specials.
Service Drive Arrival Board
The arrival board notifies service employees of customer arrival time, which advisor should greet them, and what lane to find them in, cutting down on customer wait time.
What can you experience:
“It’s kind of like your iPhone. Once you have it, you never want to be without one.”
Related Resources
3 Things Missing From Your Service Drive That Are Hurting Your Customer Experience: Technology
