Reynolds and Reynolds
Support
Free Webinars

Topic Description Date/Time Resources
ERA-IGNITE: 4 Steps to a Cleaner Name File
Business Office, System Admin
US/Canada
Keep your name file under control with regular maintenance, helping you identify and combine duplicate records. Topics covered include: identifying duplicate records, selecting duplicate records to be combined, reviewing and combining records, and scheduling the combination process to run. Tuesday, April 25, 2017:
11:00 am ET
(approx. 30 minutes)

ERA Quarterly Schedule
April 25, 2017: Register
Dynamic Reporting – Accounting
Accounting
US/Canada
Learn how to build a report that helps you view all related information for your A/R customers with a balance. This webinar covers creating a new Dynamic Report, entering criteria for the report, adding a user-defined field, scheduling and exporting the report to a .csv file. Thursday, April 27, 2017:
3:30 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule April 27, 2017: Register
Dynamic Reporting Series: Service
Service
US/Canada
Create a report to track repair orders with an hour or less of labor time to discover potential training opportunities in your department. This webinar covers creating a new Dynamic Report, entering criteria for the report, adding a user-defined field, scheduling and exporting the report to a .csv file. Wednesday, April 26, 2017:
3:30 pm ET
(approx. 30 minutes)

ERA Quarterly Schedule April 26, 2017: Register
Reynolds Integrated Telephone System and Contact Management Integration
Sales
US
Learn about the new integration features between the Reynolds Integrated Telephone System and Contact Management. This webinar covers demonstrating the integration features, setting up your Reynolds Integrated Telephone System and Contact Management integration, using Click to Call to call a customer through Contact Management, and reviewing the Phone Traffic Screen in Contact Management. Thursday, April 27, 2017:
11:00 am ET
(approx. 30 minutes)

ERA Quarterly Schedule

POWER Quarterly Schedule
April 27, 2017: Register
New dates will be added as they become available. Please check back often for an updated list.