Reynolds and Reynolds
Support
Free Webinars

Topic Description Date/Time Resources
Introduction to ERA-IGNITE
Dealership-wide
US/Canada
Get more comfortable working in ERA-IGNITE with this webinar. Learn how to navigate ERA-IGNITE screens, launch ERA-IGNITE applications, use the keyboard to get around, and how to find more help when you need it. Wednesday, January 24, 2018:
3:30 pm ET
(approx. 30 minutes)

ERA-IGNITE Quarterly Schedule January 24, 2018: Register
ERA-IGNITE Reporting Options
Dealership-wide
US/Canada
Learn how to use ERA-IGNITE Reporting Options to customize reports to display only the information you need. This webinar covers grouping columns, utilizing filters to assist in locating information, applying report and group averages or totals, adding and removing columns, and exporting reports to email or PDF. Thursday, January 25, 2018:
11:00 am ET
(approx. 30 minutes)

ERA-IGNITE Quarterly Schedule January 25, 2018: Register
Contact Management Tips and Tricks
Sales
US/Canada
Make the most of Contact Management by learning how to save time with user settings, use the Vehicle Profile to share recommended vehicles with prospects, find sales opportunities with your service customers and data mine using the My Clients screen. Thursday, January 25, 2018:
11:00 am ET
(approx. 30 minutes)

ERA-IGNITE Quarterly Schedule January 25, 2018: Register
Getting Started with Dynamic Reporting
Dealership Wide
US/Canada
Learn how to give users access to the Dynamic Reporting screens and datasets so they can take advantage of all the features of Dynamic Reporting. Also, see how you can save time by copying existing QueryBuilder reports into Dynamic Reporting. Tuesday, January 30, 2018:
3:30 pm ET
(approx. 30 minutes)

ERA-IGNITE Quarterly Schedule January 30, 2018: Register
ERA-IGNITE Essentials – Service
Service
US/Canada
To make the move from ERAccess to ERA-IGNITE, learn how to create repair orders and appointments using ERA-IGNITE and how to locate, access, and close out repair orders using exclusive ERA-IGNITE features. Tuesday, February 6, 2018:
3:30 pm ET
(approx. 45 minutes)

ERA-IGNITE Quarterly Schedule February 6, 2018: Register
ERAccess to ERA-IGNITE
System Administrator
US/Canada
Transition from ERAccess to ERA-IGNITE with this easy to learn webinar. Learn how to set up the ERA-IGNITE home page, identify commonly used ERAccess screen equivalents in ERA-IGNITE, navigate between stores, set up custom colors to identify ERA-IGNITE stores/branches, and get help from within the system. Thursday, February 8, 2018:
3:30 pm ET
(approx. 30 minutes)

ERA-IGNITE Quarterly Schedule February 8, 2018: Register
ERA-IGNITE Essentials - Accounting
Business Office
US/Canada
Get more comfortable with ERA-IGNITE by learning common Accounting practices translated from ERAccess to ERA-IGNITE. The webinar covers identifying commonly used ERAccess screen equivalents in ERA-IGNITE, locating and using common ERAccess commands in ERA-IGNITE, navigating between stores in ERA-IGNITE and getting help from within ERA-IGNITE. Monday, February 19, 2018:
3:30 pm ET
(approx. 45 minutes)

ERA-IGNITE Quarterly Schedule February 19, 2018: Register
ERA-IGNITE Essentials – Parts
Service
US/Canada
To help you transition from ERAccess to ERA-IGNITE, this webinar covers creating parts invoices and inquiries, and converting inquiries into invoices and repair order sales using exclusive ERA-IGNITE features. Tuesday, February 20, 2018:
11:00 am ET
(approx. 45 minutes)

ERA-IGNITE Quarterly Schedule February 20, 2018: Register
Contact Management Desking Integration
Service
US/Canada
Learn how Contact Management and Desking can work together to make your life easier at the sales desk. Utilize this integration to work deals more quickly and keep your salespeople engaged with their customers. Monday, February 5, 2018:
3:30 pm ET
(approx. 30 minutes)

Wednesday, February 21, 2018:
11:00 am ET
(approx. 30 minutes)

ERA-IGNITE Quarterly Schedule February 5, 2018: Register February 21, 2018: Register
ERA-IGNITE Essentials - Sales and F&I
Sales, F&I
US/Canada
To help you make the move from ERAccess F&I to ERA-IGNITE F&I, this webinar shows you how to work deals, create customized reports for Sales and F&I, and access exclusive reporting features. Wednesday, February 21, 2018:
3:30 pm ET
(approx. 45 minutes)

ERA-IGNITE Quarterly Schedule February 21, 2018: Register
ERA-IGNITE Reporting Options
Dealership-wide
US/Canada
Learn how to use ERA-IGNITE Reporting Options to customize reports to display only the information you need. This webinar covers grouping columns, utilizing filters to assist in locating information, applying report and group averages or totals, adding and removing columns, and exporting reports to email or PDF. Thursday, February 22, 2018:
11:00 am ET
(approx. 30 minutes)

ERA-IGNITE Quarterly Schedule February 22, 2018: Register
Getting Started with Dynamic Reporting
Management
US/Canada
Learn how to import Report Generator reports into Dynamic Reporting with this webinar. Discover how to convert old reports, process new reports, set up ERA Communications Manager, and customize reporting security. Friday, February 16, 2018:
11:00 am ET
(approx. 30 minutes)

Thursday, February 22, 2018:
3:30 pm ET
(approx. 30 minutes)

ERA-IGNITE Quarterly Schedule February 16, 2018: Register February 22, 2018: Register
Introduction to ERA-IGNITE
US/Canada
Get more comfortable working in ERA-IGNITE with this webinar. Learn how to navigate ERA-IGNITE screens, launch ERA-IGNITE applications, use the keyboard to get around, and how to find more help when you need it. Wednesday, February 7, 2018:
11:00 am ET
(approx. 30 minutes)

Friday, February 23, 2018:
3:30 pm ET
(approx. 30 minutes)

ERA-IGNITE Quarterly Schedule February 7, 2018: Register February 23, 2018: Register
New dates will be added as they become available. Please check back often for an updated list.