News Releases

Reynolds Restructures Dealer Agreements for Simpler, More Streamlined Contracts

The Reynolds and Reynolds Company announced today that, in keeping with the company’s recent recommitment to prioritizing flexibility and clarity for its dealer partners, it has restructured its dealer agreements to make them simpler, shorter, and more streamlined.

“We’ve been working with dealers so they feel more comfortable in their relationship with us, and an important part of that is their contracts,” said Chris Walsh, president of Reynolds.

Hendrick Automotive Group Adds ReconTRAC® Reconditioning Software in all Dealerships

ReconTRAC® today announced that its reconditioning software solution will be installed at all Hendrick Automotive Group dealerships by the end of 2022. Representing 131 franchises and 25 manufacturer nameplates, Hendrick Automotive Group consists of 94 dealership locations, 21 collision centers, and four accessories distributor installers across 13 states, and will be the largest single user of ReconTRAC in the U.S.

Reynolds and DRAIVER Partnership Expands Company's Retail Anywhere Approach

The Reynolds and Reynolds Company, a leading provider of automotive dealership software, documents, and professional services, announced today a partnership with DRAIVER, an on-demand vehicle delivery platform for dealerships and fleets. This partnership will offer the patented DRAIVER Vehicle Logistics Platform and Driver Contractor Marketplace directly from Reynolds Retail Management System.

Reynolds Expands Customer Ambassador Initiative, Adds Industry Relations Role with Focus on Third-Party Stakeholders

The Reynolds and Reynolds Company announced today the expansion of its Customer Ambassador initiative with the addition of a new industry relations role. The goal of the new position will be to establish closer working relationships with the various industry groups and associations that dealers work with in running their businesses.

Reynolds Seizes Opportunity, Launches New Customer Success Services Team

The Reynolds and Reynolds Company announced today the creation of a new department to spearhead its focus on customer success. “There are three areas of focus we have laid out to accomplish our goal of helping our customers be the most profitable dealers in the industry. Those are product offerings, industry relations, and customer success. This new team has its sights set squarely on the success of our customers,” said Willie Daughters, chief operating officer at Reynolds.