To overcome the pressures facing your business today, it’s not enough to get better at what you’ve always done. You need to go beyond the outdated and inefficient.
Beyond inconsistent pricing online and in-store…Beyond manually sifting through irrelevant inventory for used vehicles…Beyond long service check-in lines…Beyond printing and mailing physical checks.
You need to communicate with customers, manufacturers, lenders, and vendors instantly, no matter where they are.
And it’s all possible with Reynolds Retail Management System.
Deliver a personalized virtual experience by engaging with customers through chat, video, text, or Facebook Messenger.
Present payments including stackable rebates and incentives, real-time lender approvals, and aftermarket products. Accept credit applications, documents, and payments — all from your website.
Track everything your customer does online in your CRM for a seamless purchase experience if they choose to continue their buying journey in-store.
Leverage video chat and sales tools for an interactive menu presentation no matter where your customer is.
Capture secure, digital signatures in-store or remotely.
Send a complete digital funding package to your lenders to get cash in bank in hours, not days.
Inventory | Buy and price used vehicles with real-time data.
Allow customers to schedule service online, view vehicle status, and pay invoices in one central location.
Free up your advisor’s time by providing self-service check-in and check-out options and allow for key pick-up and drop-off after hours.
Ensure every upsell opportunity is identified, captured, and followed up on so you can make the most out of each appointment.
Cut down on traffic between departments by allowing your technicians, advisors, and parts employees to communicate instantly.
Decrease wait time for approvals by sending recommendations to customers via email or text message, and allowing them to approve or decline work online.
Capture images and videos that the customer can view to better understand recommended maintenance to reduce back and forth with advisors.