Hendrick Dealership Efficiency

Rick Hendrick, Chairman

“If you’re trying to operate a business, and you’re trying to deal with ten different people giving you the same kind of tools, then it’s just a problem for everyone.

“That has helped us close from what used to be 8 days down to two and a half three days close at the end of the month. That creates a better everything.”

Chuck Colson, Market Area Vice President

“There’s so much business interruption by our own employees on past business, they don’t have time to talk about future business.”

Johnny McKeller, Senior Vice President of Hendrick Autoguard

“In general, I’ve dealt with a lot of different software companies and many times it’s not as stable as it could be. And it was a manual process.”

Robert Taylor, Vice President of Technology

“We really asked ourselves what do we want to try to accomplish out of this effort. For us, it was pretty easy, We wanted to make it much more efficient.

“It’s just a better solution. None of that would have been possible had we not had the partnership with Reynolds and Reynolds.”

Brian Porta, Vice President of Education and Training

“The most impactful thing for the system to me are the ways that Reynolds builds efficiencies for us to sell and service cars faster. And that’s worth its weight in gold.

“And it’s so much more efficient. And you’re able to make real time changes and real time enhancements much faster and all those efficiencies bode well for the business.”