Resource Library

Report
The State of AI in Automotive Retail - Q1 2026
This report provides a snapshot of current AI usage, its prevalence, the benefits to dealers, and the outlook for AI in automotive.
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Report
2025 Brand Retention and Defection Report
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Video
Introducing Rey
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eBook
Six Ways to Improve Service Efficiency eBook
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FUEL Articles

Dealership Wide
Beyond the Screenshot: How User Experience Drives Results
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Parts and Service
3 Common Inefficiencies in Reconditioning (and How to Avoid Them)
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Dealership Wide
Data Layers in the Era of Big Data
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Connected Podcast

Video
The Importance of Quality AI
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Video
Making Best Practices Actionable
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Video
The Automotive Industry as an Innovator
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AI Resources

Automotive News
Why AI Can Fail Dealers Without a Unified Data Layer
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Fuel
Smart Selling Starts with AI (Don't Forget the Personal Touch)
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Fuel
The Future is Here, and It's Powered by AI
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Video
Connected Podcast: Understanding AI in Automotive
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Search Resources

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Westside Lexus Enhanced Customer Experience Using RFID for Service

Westside Lexus enhanced service efficiency and customer satisfaction by implementing Reynolds and Reynolds’ RFID technology in their Service Department, streamlining communication and boosting their CSI score by 4 percent.

RFID
Testimonial
Westside Lexus logo
Burnsville Toyota Saves Time With Parts Barcoding

Parts Barcoding has saved Burnsville Toyota at least two hours daily by streamlining inventory check-ins and automating customer notifications, making it faster and easier to manage orders and keep customers informed.

Parts Barcoding
Testimonial
Burnsville Toyota logo
Doherty Ford Accelerates Sales Efficiency with ERA-IGNITE Desking

Switching to Reynolds Desking integrated with ERA-IGNITE has allowed Doherty Ford to streamline its sales process, reduce errors and back-and-forth, and present flexible, customized payment options—resulting in faster deals and higher customer satisfaction.

Desking
Testimonial
Doherty Ford logo
How Bob King Buick GMC Achieved $500K in Labor Growth with Reynolds Fixed Operations Solutions

Bob King Buick GMC grew labor sales by $500K using Reynolds fixed operations solutions to boost efficiency, quoting, and inspection sales.

Technician Dispatching, Advance Service, Service Price Guides
Testimonial
Bob King logo
Hendrick Automotive Group Values Reynolds as a True Partner

Hendrick set out to improve people, process, and tools. To achieve this, they weren't just looking for a vendor; they were looking for a partner. 

ERA-IGNITE, XtremeService, Advance Service, eContracting, Retail Management System, The docuPAD® System
Case Study
Hendrick Automotive Group logo
Chicagoland Auto Group Sees Real Results from Reynolds Partnership

With a focus on efficiency, innovation, and long-term relationships, Reynolds and Chicagoland worked together seamlessly.

eContracting, FOCUS, The docuPAD® System
Case Study
Chicagoland Auto Group Logo
Uftring Auto Group Case Study

Uftring Auto Group used Reynolds Advanced Service and Dynamic Reporting to turn declined repairs into a measurable revenue opportunity, re-engaging customers efficiently while boosting service sales.

Dynamic Reporting, ERA-IGNITE, Advance Service
Case Study
Uftring Auto Group logo
Alliance eContracting Launches Beau Townsend Ford into the Future of Automotive Retailing

It delivers a better experience, better compliance, and faster funding.

ERA-IGNITE, Advance Service, eContracting, Retail Management System, The docuPAD® System
Video
Beau Townsend logo
Patriot Automotive Group Partners with Reynolds for the Built to Win Approach

Reynolds employs a built-to-win approach: balancing people, processes, and technology, and Patriot Automotive Group partnered up to make the most of their business. Watch the testimonial video to hear about their impact. 

ERA-IGNITE, Advance Service, eContracting, Retail Management System, The docuPAD® System
Testimonial
Patriot logo
Jim Hudson Lexus Partners with Reynolds for True Efficiency

Jim Hudson Lexus has experienced increased efficiency, streamlined communication, and overall profits. See their success and the impact or partnering with Reynolds in four testimonial videos.

ERA-IGNITE, IDM, Advance Service, Parts Barcoding, Retail Management System, Service Price Guides
Video
Jim Hudson Lexus logo