Resource Library

Report
The Fixed Operations Golden Metrics
This report examines several golden metrics in dealerships from across the country and details key trends found within the data, providing insight into how you can improve results.
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Report
2025 Brand Retention and Defection Report
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Video
Introducing Rey
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eBook
Six Ways to Improve Service Efficiency eBook
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FUEL Articles

Dealership Wide
Beyond the Screenshot: How User Experience Drives Results
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Parts and Service
3 Common Inefficiencies in Reconditioning (and How to Avoid Them)
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Dealership Wide
Data Layers in the Era of Big Data
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Connected Podcast

Video
The Importance of Quality AI
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Video
Making Best Practices Actionable
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Video
The Automotive Industry as an Innovator
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AI Resources

Automotive News
Why AI Can Fail Dealers Without a Unified Data Layer
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Fuel
Smart Selling Starts with AI (Don't Forget the Personal Touch)
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Fuel
The Future is Here, and It's Powered by AI
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Video
Connected Podcast: Understanding AI in Automotive
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Search Resources

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Success from the Start
Ask Recruiting: FAQ About the Interview Process
Interviewer in white shirt browsing a resume in front of an interviewee.
09/22/2024
After submitting your application and completing follow-up assessments, you hear back from one of our recruiters with an invitation to interview. You’re bo...
Company Culture, On the Job
Beyond the Revolving Doors: Lessons from a Reynolds Intern
Headshot of Katie Roberts, a smiling woman with long highlighted brown hair wearing a plain black shirt,
09/08/2024
This article was written by Katie R., Corporate Communications Intern at Reynolds’ Dayton headquarters and English major at Arizona State University. Thoug...
Dealership Knowledge
The Automotive Industry by the Numbers
A small red toy car sitting next to a blue calculator on top of paperwork with a black pen.
08/18/2024
The booming automotive retailing industry encompasses anything related to the sale and distribution of vehicles to consumers and businesses – from browsing...
On the Job, Success from the Start
Behind the Bot: A Part-Time Chat Representative Profile
A white graphic with two blue speech bubbles and the Gubagoo logo.
08/07/2024
Have you ever hopped on a website and started scrolling, only for a little chat box to pop up offering to assist you? That’s us – well, kind of. In…
On the Job, Success from the Start
The Three P’s of Public Speaking
Stressed man holding a piece of paper behind a microphone.
07/14/2024
Ah, public speaking. The phrase that sends a shudder down the spines of an estimated 75% of Americans. Some fear that they’ll be exposed for a lack of comp...
On the Job, Success from the Start
Don’t Be a Dinosaur: Embrace Lifelong Learning or Become Extinct
A green dinosaur reading next to a stack of books.
06/30/2024
In September, we discussed the power of lifelong learning … but what does that really mean? Whether you’re a young professional just getting started on y...
On the Job, Success from the Start
The Colors of Success
A colorful closet of clothes.
06/16/2024
Did you know that the colors you wear affect how other people perceive you? Knowing how color theory functions in a business setting can help you control the...
Healthy Life, On the Job
Daily Reading: Your Professional and Mental Boost
A colorful stack of books.
06/02/2024
Longer days and warmer weather make this summer a prime time to work toward those New Year’s reading goals you set months ago (and have since forgotten). R...
On the Job
Pro Tip for Success: Minimize Unnecessary Distractions
Stressed woman sitting at computer with hands asking her to complete tasks
05/19/2024
Imagine the following scenario: You’re in the middle of a project that’s due tomorrow when a teammate walks by and asks for help. You leave your desk and...
On the Job, Success from the Start
Defining Communication Skills
Graphic of a man in a blue shirt surrounded by speech bubbles in orange, blue, and yellow on a blue and white background.
05/05/2024
In a previous blog post, we discussed the differences between hard and soft skills. While hard skills have to do with previous training and expertise, soft s...