AI can improve lead response speed, but poor AI-to-human handoffs can hurt conversions. Learn how seamless transitions help your team turn more leads into sales.
Missed calls cost more than you think. Discover how after-hours gaps, long hold times, and manual scheduling quietly drain revenue, and how AI helps capture every opportunity, instantly and consistently.
Discover how cutting-edge AI is changing first impressions at car dealerships — turning routine check-ins into VIP experiences. Learn how smarter technology empowers staff, personalizes every visit, and raises the bar for customer service.
From generic photos to time-consuming descriptions, merchandising delays keep vehicles offline and buyers looking elsewhere. Discover how AI streamlines the process to get your inventory live faster and selling sooner.
A text message sent to the wrong person may not seem like a big issue, but it leads to a lot of undesirable consequences, and it’s all because of an inaccurate database.
When online leads are looking to buy, the speed of your response matters. Learn how leveraging AI to instantly respond to internet leads can help capitalize on opportunities so your team can focus elsewhere.
Not every missed call is equal, but without context, it’s difficult to keep track. Knowing who to call first can help turn urgency into opportunity and frustration into loyalty.
What does it truly mean to “eContract” in the automotive industry today? This article explains the different levels of eContracting to show that not everything is always as it seems in the initial description.
With customers visiting service departments less often, every interaction counts. Learn how MPI videos and behavioral metrics help service teams build transparency and improve approvals.
Efficient inventory management doesn’t require more effort — it requires better technology. The right AI tools remove complexity, making it easier to manage inventory and drive stronger profits.
At Serra Chevrolet, the introduction of Relo eliminated wasted downtime, increased efficiency, and freed technicians to focus on what matters most: repairing vehicles.
Chez Serra Chevrolet, l'adoption de Relo a permis d'éliminer les temps d'arrêt inutiles, d'améliorer l'efficacité et de permettre aux techniciens de se concentrer sur l'essentiel : la réparation des véhicules.
Le passage d'un système papier à un système intégré a permis à l'équipe de service de disposer d'une visibilité en temps réel sur la disponibilité des techniciens et l'avancement des réparations, ce qui s'est traduit par une gestion plus efficace et plus facile à gérer.
Software training made a transition to ERA-IGNITE much smoother for a new controller. These in-person classes gave insight into navigating the tool and shortcuts to streamline workflow.
Spinelli Lexus Lachine explique comment deskit a simplifié les processus de la concession et amélioré la transparence, optimisant ainsi l’expérience des clients et des employés grâce à des données en temps réel et à une plateforme intuitive et facile à utiliser.
Spinelli Lexus Lachine shares how deskit has streamlined dealership processes, improved transparency, and enhanced both customer and employee experience through real-time data and an intuitive, easy-to-use platform.
With an integrated service workflow that includes pricing, Maverick Toyota has improved transparency while also speeding up service and building trust with customers.
Dealership leaders from Boniface Hiers and Cox Chevrolet share why they returned to Reynolds, what changed, and how a renewed focus on partnership is helping them stay competitive and future-ready.
Technicians were spending hours each day walking back and forth to the parts counter. By implementing Relo, the dealership dramatically reduced wasted time, increased productivity, and improved workflow efficiency.
Après des années de procédures administratives et de temps perdu, le passage au Service avancé a permis de réduire les déplacements et les temps d'attente, tout en offrant une visibilité en temps réel sur les recommandations et les ventes incitatives.
